IMPORTANT: BY USING THE SERVICES, WEBSITE, INFORMATION, TOOLS, FEATURES AND/OR FUNCTIONALITIES (COLLECTIVELY, THE “SERVICES”) OFFERED BY ALISON TECHNOLOGIES LTD AND/OR ITS SUBSIDIARIES AND/OR AFFILIATED COMPANIES (COLLECTIVELY, THE “COMPANY”, “US” OR “WE”), YOU (“YOU”) CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND CONSENT THAT ALL PII (DEFINED BELOW) THAT YOU SUBMIT OR THAT IS PROCESSED OR COLLECTED THROUGH OR IN CONNECTION WITH YOUR USE OF THE SERVICES WILL BE PROCESSED BY THE COMPANY AND ITS AFFILIATES IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THIS PRIVACY POLICY.
Company is a controller of the PII it processes in relation to its customers, vendors, service providers or partners. When Company processes PII on behalf of its customers, Company is a data processor under the GDPR, to the extent applicable. In that case, Company’s customer will be a data controller under the GDPR and will be responsible to obtain the data subject’s consent or establish any other applicable lawful basis for processing and to ensure that data subjects can exercise their rights set forth below.
YOU ARE NOT LEGALLY REQUIRED TO PROVIDE US WITH PII, HOWEVER, USE OF THE SERVICES REQUIRES THAT YOU PROVIDE PII. IF YOU CHOOSE TO WITHHOLD ANY PII REQUIRED IN RESPECT THEREOF, IT WILL NOT BE POSSIBLE FOR YOU TO USE THE SERVICES. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN PLEASE DO NOT USE THE SERVICES.
“PII” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We recognize that privacy is important. This Privacy Policy applies to all of the services covers how PII that the Company collects and receives, including in respect of any use of the Services, is treated. If you have any questions about this Privacy Policy, please feel free to contact us at: Contactus@52.28.86.136
Information We Collect and How We Use It
To provide and operate our Services, we collect and process PII, including the following types of information:
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Your Contact Information.
When you create an account to use the Services, we ask you to provide PII, including: full name, email address, role within your team or enterprise and optional profile photo. -
Third Parties.
We sometimes supplement the PII with information that is received from third parties. For example, by subscribing for Personal, Team or Enterprise plans on the Services, we will collect payment information allowing you to pay us and may receive information associated with such payment information, such as billing address and transaction information, or, if you access the Services through a third-party application, such as a social networking site or a third-party login service, we may collect PII about you from that third party which you have made available via your privacy settings. -
Usage Information.
When you use the Services, we automatically receive and record information from your browser, including without limitation information about your IP address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising, details about your browser, operating system or device, location information, Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, information about how you interact with the Services, including the frequency and duration of your activities, and other information about how you use the Services. An IP address is a numeric code that identifies your browser on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. We use all of the PII identified in this Section in order to understand the usage trends and preferences of our users, including recent visits to our Services and how you move around different sections of our Services for analytics purposes and in order to make our Services more intuitive. -
User Communications.
When you send emails or other communications to us, we retain those communications and the PII associated with it, such as phone number, in order to process your inquiries, respond to your requests and improve our Services. -
Automatically Collected Information.
In order to collect the PII and data described herein we may use cookies, and other technologies, that remain on your browser for a limited period of time. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to and stored on your browser. Cookies do not damage your browser. Most browsers allow you to block cookies but you may not be able to use some features on the Services if you block them. You may set most browsers to notify you if you receive a cookie (this enables you to decide if you want to accept it or not).
Third Parties’ Websites, Platforms and Links
Our Services may be provided through and/or utilize features operated by third-party websites and platforms or contain links to websites or platforms operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party platforms that interact with our Services.
Please be aware that we are not responsible for the privacy practices of third-party websites, platforms or applications even though our name or logo may appear on such. We encourage you to be aware of this and to read the privacy statements of each and every website, platform or application that you visit. Our Privacy Policy applies solely to our Services.
Information Sharing
As part of providing the Services, our affiliates, business partners, agents, representatives and service providers may have access to your PII. We require these parties to process such information in compliance with this Privacy Policy and subject to security and other appropriate confidentiality safeguards. We may also share PII in the following circumstances: (a) as required for providing the Services; (b) the provision of information, products, and other services you have requested; (c) for maintenance and improvement of the Services; (d) marketing and advertising; (e) payment and transaction processing; (f) if we become involved in a reorganization, merger, consolidation, acquisition, or any form of sale of some or all of our assets, with any type of entity, whether public, private, foreign or local; and/or (g) to satisfy applicable law or prevention of fraud or harm or to enforce applicable agreements and/or their terms, including investigation of potential violations thereof.
Data Security; Data Retention; and Data Integrity
Data Security.
We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of PII. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security. We retain your PII only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements
Data Retention.
Company will retain PII in accordance with its record retention policy. PII associated with our customers and business partners, will be retained for the duration of our engagement, and a period of seven years thereafter. Company performs periodic reviews of our databases, and have established specific time limits for data retention, based on the criticality of the PII and the purposes of the data processing. We will also retain PII to meet any audit, compliance and business best-practices. PII with respect to which Company is the processor will be deleted only on instruction of the controller, except where such data must be retained by us, in our judgment, as above. Personal Data that is no longer retained will be anonymized or deleted. Non-personal, non-identifiable, metadata and statistical information concerning the use of our Services are retained by Company indefinitely. Some PII may also be retained on our third-party service providers’ servers until deleted in accordance with their privacy policy and their retention policy.
Data Integrity.
The Company processes PII only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service agreements. We review our data collection, storage and processing practices to ensure that we only collect, store and process the PII needed to provide or improve our Services. We take reasonable steps to ensure that the PII we process is accurate, complete, and current, but we depend on our users to update or correct their PII whenever necessary. Nothing in this Privacy Policy is interpreted as an obligation to store information, and we may, at our own discretion, delete or avoid from recording and storing any and all information.
EEA Users
The following information applies to residents of the European Economic Area (“EEA”), who use our Service in the EEA.
A “resident” of the EEA is an individual who is physically present in the EEA. This section does not apply to EEA citizens who are resident outside of the EEA (for example, a French citizen who is resident in the United States). The EEA consists of the member states of the European Union, i.e., Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom, and Iceland, Liechtenstein, and Norway. This section also applies to residents of Switzerland as well. Residents of the EEA and Switzerland are referred to here as “EEA Residents.”
From May 25, 2018, all processing of Personal information of EEA Residents is subject to the General Data Protection Regulation (2016/679) of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of Personal information and on the free movement of such data (“GDPR”).
Under GDPR, your rights in relation to privacy and data protection are as follows:
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Right of Access and Rectification.
You have the right to know what personal information we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it. We allow our users the option to access and obtain a copy of their personal information and to rectify such personal information if it is not accurate, complete, or updated. However, we may first ask you to provide us certain credentials to permit us to identify your personal information. -
Right to Delete Personal information or Restrict Processing.
You have the right to delete your personal information or restrict its processing. We may postpone or deny your request if your personal information is in current use for the purposes for which it was collected or for other legitimate purposes such as compliance with legal obligations. -
Right to Withdraw Consent.
You have the right to withdraw your consent to the processing of your personal information. Exercising this right will not affect the lawfulness of processing your personal information based on your consent before its withdrawal. -
Right of Data Portability.
Where technically feasible, you have the right to ask to transfer your Personal information in accordance with your right to data portability. -
Right to Lodge Complaint.
You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your Personal information. -
International Data Transfers.
If you are located in the EU, you have a right to request further information regarding the data transfer mechanisms used by us with respect to data transfers to third countries. In order to keep your personal information safe, we apply strict safeguards when transferring it outside of the EEA, which may include the following:-
Transferring your personal information to countries approved by the European Commission (EC) as having adequate data protection laws;
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Entering into standard contracts that have been approved by the EC and which provide an adequate level of high-quality protection, with the recipients of your personal information.
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Your California Privacy Rights
The California Civil Code Section 1798.83 permits customers of Company who are California residents to request certain information regarding its disclosure of PII to third parties for their direct marketing purposes. To make such a request, please send an email to Contactus@52.28.86.136.
Enforcement
We regularly review our compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of personal information by contacting us as provided above. When we receive formal written complaints, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal information that cannot be resolved between us and an individual.
Legal Justification and Consent to Processing
By providing any personal information to us pursuant to this Privacy Policy, all users, including, without limitation, users in the United States and member states of the EEA and EU, fully understand and unambiguously consent to this Privacy Policy and to the collection and processing of such personal information abroad. By submitting your personal information through the Services, you consent, acknowledge, and agree that we will collect, use, process, transfer, and disclose your Personal information as described in this Privacy Policy.
Children and Minors
We will not knowingly contact or engage with children under the age of 18, and will not collect, use or process personal information of such without parental consent. If you have reason to believe that a child’s personal information has been provided us without parental consent, please contact us at the address given above and we will endeavour to delete that personal information from our databases
Modifications to this Privacy Policy
We reserve the right, at our discretion, to modify this Privacy Policy from time to time. We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices. Please take a look at the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised.
Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy. Your access or use of the Services following these changes means that you accept and consent to the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, concerns about the way we process your personal information, or if you wish to delete all information regarding your use of the Services, please feel free to contact us at: Contactus@52.28.86.136.
Last update: August 11, 2022